Privacy Policy
Last Updated: July 2026
Privacy Policy
At Madarik Tech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our software platforms, websites, mobile applications, and services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Madarik Tech develops business software solutions including:
WhatsApp Business Automation
AI Customer Support Platforms
CRM Systems
ERP Solutions
POS Systems
Mobile Applications
Web Applications
E-commerce Platforms
Information We Collect
Depending on the services you use, we may collect:
Personal Information
Full Name
Email Address
Phone Number
Company Name
Job Title
Billing Information
Country
Business Information
Business Profile
WhatsApp Business Account Information
Meta Business Information
Customer Contact Lists
Business Settings
Technical Information
IP Address
Browser Information
Device Information
Operating System
Log Files
Cookies
Session Information
WhatsApp Business Data
If you connect your WhatsApp Business Account to our platform using Meta's WhatsApp Cloud API:
We may process:
Phone numbers
Customer names
Conversation metadata
Message delivery status
Message templates
Automation workflows
Message processing is performed solely for providing automation, CRM functionality, customer support, analytics, and messaging services.
We do not sell, rent, or share your customer data with third parties for advertising purposes.
AI Processing
Some features use Artificial Intelligence to assist businesses with:
Customer Support
Message Classification
Automated Replies
Business Insights
CRM Assistance
AI-generated responses are created automatically based on customer interactions and business configurations.
How We Use Information
We use collected information to:
Provide our services
Improve software performance
Process customer communications
Deliver WhatsApp Business messaging
Manage subscriptions
Prevent fraud
Improve security
Provide customer support
Analyze platform usage
Comply with legal obligations
Data Sharing
We do not sell personal information.
Information may be shared only with trusted service providers necessary to operate our services, including:
Meta Platforms Inc.
WhatsApp Cloud API
Payment Processors
Cloud Hosting Providers
Analytics Providers
Email Delivery Services
These providers are required to protect your information in accordance with applicable privacy laws.
Data Security
We implement industry-standard security measures including:
Encryption
Secure Authentication
Access Controls
Firewall Protection
Activity Monitoring
Secure Cloud Infrastructure
Backup Procedures
While we strive to protect your information, no transmission or storage system can be guaranteed 100% secure.
Data Retention
We retain information only as long as necessary to:
Provide our services
Meet legal obligations
Resolve disputes
Enforce agreements
When no longer required, data is securely deleted or anonymized.
Your Rights
Depending on your jurisdiction, you may have the right to:
Access your information
Correct inaccurate information
Delete your information
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable
To exercise these rights, please contact us.
Cookies
Our website may use cookies and similar technologies to:
Improve user experience
Maintain sessions
Analyze website traffic
Enhance security
You may disable cookies through your browser settings.
Third-Party Services
Our platform may integrate with third-party services including:
Meta Platforms
WhatsApp
Google Services
Payment Gateways
Cloud Providers
Each third-party service maintains its own privacy practices.
Children's Privacy
Our services are intended for businesses and individuals aged 18 years or older.
We do not knowingly collect information from children.
International Data Transfers
Information may be processed or stored in countries outside your jurisdiction where our infrastructure or service providers operate.
We implement appropriate safeguards to protect transferred data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of our services constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us:
Madarik Tech
Email: info@madariktech.com
Website: https://madariktech.com